Terms & Conditions

Villa Rental Terms and Conditions

Tentative Confirmation
On receipt of the reservation inquiry form, we will contact you and provide you with a confirmation of availability, villa rate (including any applicable tax), and the 50% of deposit required if the booking is more than 1 month prior to arrival. If the booking is less than 1 month in advance the full amount must be paid to our account to confirm the booking.

Reservation Confirmation
Due to high demand Lokal Living Villa's are usually booked in advance.
Reservations are handled on "first come, first served" basis.

Changes to Bookings
All requests for changes to bookings must be made in writing. While Lokal Living will endeavor to accommodate booking changes this will only occur subject to availability.

Cancellation Policy
Lokal Living requires that all cancellations are notified in writing. (Fax or email is acceptable.)
Where a booking is cancelled a minimum of three months before the booked arrival date, the deposit will be refunded in full subject to the approval of individual property owners.
Cancellations made less than three months prior to the arrival date forfeit all monies paid by the guest in relation to the booked stay. Final payments are non refundable.

Our Seasons
Our seasons Vary according to each villa's policies. Please check the villa listing for the seasons

Minimum Stays and Rental Rates
Minimum night's stays are as follows:
Low Season:   3 nights unless otherwise stated
High Season:  5 nights unless otherwise stated
Peak Season: 7 nights unless otherwise stated

We may agree to a shorter stay on a case by case basis.
Rental rates also vary according to the season, rental rates are subject to change without notice.

Any taxes are in accordance with government regulations. Service charge is applied at the industry standard.
Rates are for room rentals per night only. All other costs are at the expense of the Guest unless noted as inclusions on the written confirmation advice.

Security deposit - A security deposit of maximum US$2000 may be requested by Management with each booking. This is to protect the villa owner in case there are damages or losses to the villa or its contents caused by the guest. This deposit will be refunded in full if no damages or losses occur.  All guests will also be required to sign a "Waiver of Liability "form at check in.

Functions and Events
Lokal Living must approve any functions or events you plan to hold during your stay in one of our properties, including approval for guest numbers that exceed 50% above the number of guests registered to stay. Such approval is at the sole discretion of Lokal Living and will be priced accordingly. Full terms and conditions for the staging of functions and events will be forwarded upon application.
Lokal Living reserves the right to insist on the appointment of a professional Event Organizer before permission to hold a function is granted.

Damages, breakages or losses
Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay Lokal Living reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.

Insurance
We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies.

Responsibility
Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay with Lokal Livings Villas, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

US$ Bank Account Details and Credit Card Transfers
Bank Account details, or details for making credit card payments for transfer of rental funds, will be sent at the same time as the tentative booking confirmation.

Thank you for your attention,

The Lokal Living Team